Credit Company Back Peddles On Firearm Transaction Refusals
Credit service Intuit addresses refusal to process gun purchases.
We recently reported on the story that the credit company Intuit, creators of “Quick-Books”, had cancelled and rescinded MANY firearm related transactions across the Nation leaving Firearm Business owners picking up the pieces.
Intuit has now released an explanation as to what, why and how; these decisions were made in what seems like a very desperate attempt to dig themselves out of the hole they may have put themselves in.
“Credit card processing firm Intuit addressed allegations it shut down payments on all gun purchasesOpens a New Window..
A number of businesses were recently interrupted – without notice – after the company refused to process orders of gun-related sales, the New York PostOpens a New Window. reported.
However, the company said it does allow gun purchases with their services.
“The policies apply to payments received by companies in industries that are regulated by federal and state law, such as sales of pharmaceuticals, tobacco sales, pet sales, alcohol sales and firearms and weapons sales,” Intuit said in a blog post Opens a New Window.. “Our company does NOT prohibit ANY of these regulated industries – including the firearms industry – from using QuickBooks for payment processing.”
Intuit also said many of the transactions from its “bank partners” require customers to be “present to swipe their credit card,” but the company cannot verify a customer was present during online transactions.” (Read More)
Intuit added it is working with the customer to resolve the “inconvenience” the company caused.
“All of our customers agree to these terms when they sign on to use our services. When a customer of ours is unable or unwilling to meet this commitment, we reach out to them directly to explore a solution to the problem or to transition them off of our service,” it said.
Since the initial reports on Intuits decision of folly, the blog post with their apology and explanation truly seems like a half measure in an attempt to “bad-aid” the situation. It seems to me that it is more than just a little odd that their policies only affected firearm businesses and the “alcohol and tobacco related businesses” that they [Intuit], said these policies also affect; haven’t reported any blunders like those reported by the NYPost.
“Some of the payments stopped didn’t even involve firearms, but simply T-shirts and coffee mugs and gun safety classes, according to small business owners.
As a result, the businesses had to scramble to track down customers to get them repay their bills after Intuit credited back to customers’ accounts the purchases — even if the T-shirt was already shipped or the class already taken, one businessman told The Post.
At Gunsite Academy, a Paulden, Ariz., company that provides marksmanship training in addition to selling guns that ship to a licensed gun shop near the customer’s home, Ken Campbell was dinged by Intuit’s action.” (Read More)
Multiple reports are coming in from multiple firearms businesses that Intuit is screwing them over on services that have already been rendered as well.
Honor Defense, a Georgia firearms maker that ships only to other dealers, had a similar experience with Intuit.
Gary Ramey, president of Honor Defense, told Gun Talk radio host Tom Gresham that Intuit “reversed charges” on his customers, as well.
When you have been blogging about the firearm community/culture as long as I have, you tend to get a second sense for when a firearm company is being targeted. I’m sorry Intuit, I don’t believe a single word you say.